Shipping policy

Shipping Policy

Last Updated: July 7, 2026

Thank you for shopping with RixoraCart. We are committed to delivering your orders as quickly and securely as possible. Please review our Shipping Policy below.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • Domestic Orders: 3–7 business days.
  • International Orders: 7–20 business days.

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available. Tracking updates may take 24–48 hours to appear after shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. RixoraCart is not responsible for delays or lost packages resulting from incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to help locate your package and resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can review your claim and provide an appropriate resolution.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the contact information provided on our website. We are always happy to assist you.